The Objectivity Myth: Why Identity, Perspective, and Bias Matter in Tourism Messaging
Identity and unexamined bias shape tourism marketing. Learn how positionality impacts travel storytelling and how to help travelers shift their perspective.
The Tourism Paradox: Solving 8 Critical Industry Pain Points Using Strategic Storytelling
High travel demand meets record strain. Solve labor, AI, and climate pain points in tourism with strategic marketing and transparent storytelling.
What Does “Authentic” Mean — and Why Does It Matter for Travel Brands and in Travel-Related Communication?
People want “authentic” experiences, but travel companies must ask what authentic means, what it demands, and how to communicate about authenticity.
Traveler Communication Through a Storytelling Lens: Pre-Trip Content and On-the-Ground Messaging That Informs, Inspires, and Creates Elevated Experiences
With strategic communication, travel brands can attract and inspire aligned travelers, engage people before leaving home, and turn trips into experiences.
Tourism Has a Greenwashing Problem, but Greenhushing is Bad for Travel Companies Too
To avoid greenwashing, travel companies and destinations may fear sharing sustainability and climate goals, but greenhushing in tourism is a problem too.
The Tourism Industry’s Sustainability Jargon Challenge — and How to Move Beyond It
Sustainability jargon in the tourism industry is a problem. Here’s how to avoid buzzwords and how travel companies should communicate about sustainability.