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  • Author: JoAnna Haugen

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Listening: Tourism’s Under-Appreciated Communication Skill

An active dialogue requires that people listen to what others have to say. But “listening” is not the same as simply being present.

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Listening: Tourism’s Under-Appreciated Communication Skill

It’s Time to Turn the Tide on Travel Writing Tropes

Travel writing that perpetuates stereotypes and clichés keeps the tourism industry from attracting travelers with appropriate expectations.

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It’s Time to Turn the Tide on Travel Writing Tropes

The Problem with “Giving a Voice to the Voiceless”

Tourism operates within systems built upon colonialism and racism, and “giving a voice to the voiceless” reinforces a harmful status quo.

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The Problem with “Giving a Voice to the Voiceless”

How to Use Active Learning to Engage Travelers

With immersive activities integrated into travel experiences, people are primed to learn even if they don’t realize it.

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How to Use Active Learning to Engage Travelers

The Tutankhamun Mystery and Simplifying Complex Subjects with Trip Cohesion

Intentionally tying elements together with a storytelling structure helps travelers make sense of sites with which they have no connection.

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The Tutankhamun Mystery and Simplifying Complex Subjects with Trip Cohesion

5 Intangible Characteristics the Tourism Industry Needs for a Flourishing Future

Logistical adjustments in the tourism industry will only go so far. For real innovation, the industry requires a fresh mindset.

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5 Intangible Characteristics the Tourism Industry Needs for a Flourishing Future

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