Companies’ customers, clients, and employees are people first — and people expect brands to act with integrity and responsibility.
The Days of Neutrality are Over
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- Author: JoAnna Haugen
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Is the New Era of Travel Elitist?
With a focus on “high-quality” travelers, the tourism industry may be reinforcing a homogenous, inaccessible ecosystem.
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Tool: Style Guide Resource List
An easy-to-use list of style guides and resources to navigate terminology across identifies and circumstances.
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How the Tourism Industry Can Close the Knowledge-Action Gap
Many people believe action is needed to address climate and sustainability issues in tourism, but far fewer actually change their behavior.
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A Single Question That Empowers Community Tourism Partners (and Takes the Focus Off You)
Decolonizing the tourism industry requires using language and asking questions that actually center local communities.
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What if the Best Solution is Not to Travel at All?
Despite slow but significant changes to tourism, some places may benefit from no travel at all. Is the industry willing to go there?
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